Reference

Privacy Policy for Your Indonesia Account

Q: Can I ask bolakita to correct my profile data?

Yes. Use Profile > Security > Privacy Request or email privacy@bolakita.asia with your username and the detail that needs correction. We confirm identity before changing phone, wallet, or security records.

Q: How can I request a copy of my account records?

Email privacy@bolakita.asia and state the records you need, such as login history, profile details, or payment references. We may ask for identity checks before sending data tied to your account.

Your account can move from DANA, OVO, GoPay, or QRIS wallet checks into Sic Bo, Aviator, and Prosperity Lion, and this Privacy Policy explains the data we handle…

Account data mappedDANA OVO GoPay QRISCookie choicesPrivacy contact

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How We Read Privacy in Indonesia

bolakita Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear data mapping helps you open an account with fewer surprises. When you register, we collect the account details you submit, the device signals needed to protect access, and wallet records tied to DANA, OVO, GoPay, or QRIS activity. We use those records to run login

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checks, process payment requests, handle support cases, and meet legal duties that apply to our service. We do not sell your profile data. We may share limited records with payment partners, fraud checks, technical hosting teams, or legal authorities when required. Access and eligibility depend on
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local law and are available only where local law permits, so this policy should be read together with the rules that apply where you live. If a record looks wrong, you can reach us through the privacy routes below and ask us to check it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Privacy Help Through Local Channels

Fast privacy help starts with the route that fits your case. Use live chat for simple account checks, email for formal data requests, and the profile menu when you need to update saved details. Our support desk is available daily from 10:00 to 22:00 WIB, and we ask for your username, registered phone, or transaction reference without asking for your password.

Team online

Live chat

Open live chat between 10:00 and 22:00 WIB when you want to ask how a cookie, login alert, or wallet record is linked to your account. We confirm identity before discussing private records.

Privacy email

Send formal requests to [email protected] with your username, registered phone number, and the record you want checked. Please do not send passwords, full card images, or extra documents we did not request.

Account menu

Go to Profile > Security > Privacy Request to ask for a data check from your phone. That path helps us match your request to the active account session without exposing details in chat.

ACCOUNT CARE

How We Handle Your Account Data

Privacy is handled as an account process, not a side page. We connect each data use to a reason you can understand: registration, payment checks, cookie settings, access protection, record retention, or…

Data collected

We collect registration details, login timestamps, device type, IP region, and account activity needed to keep your session working. Game names you open can be logged to resolve errors or account disputes.

Payment records

DANA, OVO, GoPay, and QRIS activity may create wallet references, amount records, status updates, and verification timestamps. We use them to match payments, check withdrawals, and answer your transaction privacy questions.

Cookie control

Cookies remember login state, language choice, and basic device settings. If you clear browser cookies, you may need to sign in again and repeat security checks before entering the lobby.

Login checks

New device access can trigger extra checks, especially after password changes or unusual wallet activity. We use these signals to protect your account, not to publish your activity or sell your profile.

Retention window

We keep account and payment records only as long as needed for service, dispute handling, security checks, and legal duties. Some records may remain after closure when law or payment reconciliation requires it.

Correction requests

You can ask us to correct profile details, update contact records, or check a transaction reference. We may request identity confirmation before changing data linked to DANA, OVO, GoPay, or QRIS.

Privacy Answers Before You Join

Your privacy choices should be clear before you create an account. These answers explain what we collect, how local payment records are handled, what cookies do, and how you can ask us to correct or provide account records. If your request involves access or eligibility, we apply the local law rule for the place where you use the service.

We collect the details you enter during registration, such as phone, username, password record, and account contact data. We also log device, IP region, and session activity needed for account access and security.

We store payment references, status updates, timestamps, and amounts linked to DANA, OVO, GoPay, or QRIS transactions. We do not need your wallet password, and support will never ask you to share it.

Cookies keep your session active, remember basic preferences, and help us detect repeated login attempts. If you block or clear cookies, you may need to log in again and pass extra account checks.

Yes. Use Profile > Security > Privacy Request or email [email protected] with your username and the detail that needs correction. We confirm identity before changing phone, wallet, or security records.

Email [email protected] and state the records you need, such as login history, profile details, or payment references. We may ask for identity checks before sending data tied to your account.

We share limited transaction data when DANA, OVO, GoPay, or QRIS partners need it to match payment status, check a dispute, or confirm a wallet reference. We keep the shared data limited to that purpose.

We keep records for service needs, security checks, payment reconciliation, dispute handling, and legal duties. After an account closes, some data may remain for a required period before deletion or restriction.

Privacy Policy for Your Indonesia Account

Privacy Help Through Local Channels

Live chat

Privacy email

Account menu

How We Handle Your Account Data

Data collected

Payment records

Cookie control

Login checks

Retention window

Correction requests

Privacy Answers Before You Join

01 What data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay, or QRIS data?

03 How do cookies affect my lobby access?

04 Can I ask bolakita to correct my profile data?

05 How can I request a copy of my account records?

06 When do you share data with payment partners?

07 How long do you keep account records?

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